Terms and Conditions

1. Introduction

Welcome to Snapit! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you disagree with any part of these terms, please do not use our services.

2. Services Provided

Snapit offers fast delivery of groceries, vegetables, fruits, and other essential items directly to customers through our platform. We deliver items both from our own stores and through third-party local partner stores to ensure availability and convenience.

3. User Eligibility

By using the Snapit platform, you confirm that you are at least 18 years old, or, if you are under 18, you are using our services with the permission and supervision of a legal guardian.

4. Account Registration

To use Snapit, you must create an account with accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Orders and Fulfillment

• a. Product Availability: Snapit makes every effort to ensure product availability, but availability may vary based on location and demand.
• b. Order Placement: Once you place an order, you will receive a confirmation via email or SMS. Please review your order details carefully before confirming.
• c. Delivery Times: We aim to deliver orders within 10 minutes, depending on location, traffic, and availability. Delivery times are estimated and not guaranteed.
• d. Delivery Fees: Delivery fees may vary based on location, time of day, and other factors. Fees will be displayed before order confirmation.

6. Payments

All payments must be made through the Snapit platform via the available payment methods. Snapit reserves the right to cancel orders if payments are not processed or verified.

7. Refunds and Cancellations

• a. Order Cancellations: Orders may be canceled within a limited time frame after placement. Once an order has been prepared for delivery, it cannot be canceled.
• b. Refunds: Refunds may be issued if products are unavailable or if there are issues with the delivered items. Please contact us at support@snapitx.com for any refund requests.

8. Use of Third-Party Stores

Snapit partners with local third-party stores to provide an extended range of products. Snapit is not responsible for the quality, freshness, or condition of items sourced from third-party vendors, although we strive to partner only with trusted suppliers.

9. Liability

Snapit is not liable for any losses, damages, or delays that result from circumstances beyond our control, including, but not limited to, weather, traffic, or third-party store availability. Our liability is limited to the value of the order in question.

10. Intellectual Property

All content, design, and software on the Snapit platform are the intellectual property of Snapit or our content suppliers. Unauthorized use of our intellectual property is strictly prohibited.

11. Privacy and Data Protection

By using Snapit, you agree to our collection, use, and sharing of personal information as outlined in our Privacy Policy.

12. Modifications to Terms and Services

Snapit reserves the right to modify these Terms and Conditions and our services at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the modified terms.

13. Contact Us

If you have any questions or concerns about these terms or our services, please contact us at [info@snapitx.com].

Last Updated: [16 December 2024]